A Transportation Partner Your Members Will Trust
Alpha & Omega Medical Transportation is an active Kentucky supplier partner with Molina Healthcare and Norton Healthcare. We help health plans deliver dignified, on-time NEMT for the members who need it most — with the operational discipline and member experience your quality scores depend on.
Operational discipline, mission-aligned service.
Your members judge your plan by every touchpoint — and transportation is one of the most fragile. We treat every trip as an extension of your member experience.
Patient Privacy at Every Step
Privacy-conscious dispatch, secure trip records, and trained personnel handling rider information. We work with your plan compliance team to align with your HIPAA requirements.
Louisville & Jefferson County Coverage
Deep local routing knowledge means fewer late pickups and fewer no-shows — the two metrics that quietly damage your CAHPS scores.
Trained Member Experience
Drivers trained by law enforcement leadership to treat every rider with dignity, courtesy, and discretion. For plans serving senior, dialysis, oncology, and chronic-care populations, member sentiment matters as much as on-time rate.
Recurring Trip Reliability
Dialysis, oncology, wound care, and wound care populations need the same driver, same route, same time. We schedule for continuity, not just capacity.
Vetted Driver Pool
Background checks. Drug-screen tested. Trained in patient interaction with focus on dignity and discretion.
Reporting You Can Audit
Trip-level documentation suitable for plan oversight, member grievance review, and CMS reporting. Clean data, every time.
We're already serving members for:
Molina Healthcare
Active supplier partner serving Kentucky Medicaid members enrolled with Molina.
Norton Healthcare
Active supplier partner serving Norton Healthcare members across Greater Louisville.
Pursuing additional Kentucky partnerships through 2026, including FTSB, Aetna Better Health KY, UnitedHealthcare KY, and direct KY Medicaid credentialing.
Three ways to engage AOMT
Supplier Partner
We accept dispatch from your existing transportation broker or vendor management system. We dispatch, drive, document, invoice. You get reliable trip completion without adding contracts.
Currently active with Molina & NortonDirect Plan Partner
Direct contractual relationship for your plan's NEMT benefit. Suitable for plans seeking provider diversification, faith-aligned member experience, or stronger Louisville-area coverage.
Pursuing in KentuckySpecialty Population Lead
Dedicated capacity for dialysis, wound care, or senior populations where consistency and member sentiment drive plan quality outcomes.
Custom arrangements